VIEO Delivers End-to-End Citrix Management Solution

VIEO Delivers End to End Citrix Management Solution

Real Applications Performance Management is defined (by APMExperts) as the ability to know when any user of the applications system is having a performance problem, and to provide this information along with meaningful and actionable root cause analysis to the people who can address the issue.

True APM of Citrix and Microsoft Terminal Services environments is notoriously difficult (read why in the Analysis section of APMExperts.com. There are really only two groups of vendors who have even ever tried to do APM in the Citrix world. The first are the infrastructure vendors who confuse resource utilization with applications performance (performance is bad because CPU or context switches are too high). The second use scripts to measure performance at the ICA client, and fall prey to all of the issues associated with scripts (again read about why scripts are bad in the Analysis section of APMExperts.com

In this release Vieo announces that they have added support for Citrix to their existing support for web based applications. Vieo combines an appliance that can act as a Level 2 switch with agents on the servers. Therefore Vieo has the potential to combine deep analysis of network packets (and the performance information that can be gained as a result) with more server intimate information gathered by the server agents. If and when Vieo demonstrates that it can add true root cause analysis to its offerings in the same manner is Wily Technology, and can demonstate that it does not need scripts to gather end user response time information, this could end up being a winning solution for enterprises with significant Citrix installations.